Ever heard of a polymath? We hadn’t either! It’s an uncommon term, but one that describes Kyle perfectly: someone with wide-ranging skills, knowledge, and the capacity to learn just about anything.
Kyle joined Sentis after spending 15 years leveraging his polymathic ways to help member-based organizations with everything from improving service delivery to overseeing IT needs for 400+ employees and 50,000+ members of a BC credit union. He was crucial in transitioning the entire company to working remotely during COVID-19… but maybe don’t ask him about those days as he’s blocked most of it out.
Kyle’s unusual mix of education and skills — history, business, and computer information systems — brings a unique perspective to the Sentis team – one that is proving helpful to understanding and solving the challenges of our clients. This diverse background also makes Kyle an exceptional qualitative interviewer.
As Sentis’ specialist in the analysis of unstructured data, Kyle surfaces the underlying themes that matter. These themes illuminate unmet needs and inform product and service improvements.