Energy & Utilities

We work with energy companies, energy associations, utilities and industry regulators.

Public Engagement

We measure public attitudes toward, and engagement with, energy companies, utilities and regulators working in the community.

Public Safety

We track public awareness of safety protocols and advise clients how to develop communications to minimize injuries around critical energy infrastructure.

Customer Voice Programs

We track customer experience across touchpoints, company performance on key service metrics, and use this information to help clients achieve service excellence and enhance customer loyalty.

Corporate Reputation & Communications

We monitor public confidence in the organization and its commitment to communities and environmental sustainability, as well as the impact of messaging and communications across channels.

Energy Literacy and Activation

We track energy conservation motivation and action, and what triggers adoption of alternative energy sources and green technology.

Program Evaluation

We measure consumer motivation to participate in energy efficiency programs and program impact on energy use and attitudes.