We’ve been building online dashboards and interactive reporting sites for years. Clients choose our approach over licensed software because they want a buildable, flexible, cost-effective solution that doesn’t necessitate additional staff and technical training.
Overview
Designed around your organization’s systems, data and needs
Flexible – easily adjusted and scaled
Intuitive user interface
Mobile and tablet friendly
Browser adaptive
Secure hosting and data storage
Single sign on
Customizable access rights
Clients have full administrator access
Integrates with CRM systems, social media and customer reviews
Closed feedback loop: issue resolution, action logging and assignment
Push reports – weekly or monthly reports emailed to management
Document library (up-to-date central repository)
Filter, trend and compare
Drill down to the account rep level and to individual surveys
Text analytics, including sentiment and thematic analysis
VOC – VOE linkage
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